Terms and Conditions for Day Events
Gutsy Girls Ltd operates as a Travel Agent, connecting like-minded women for day events, weekend retreats, and holidays. Our day events are facilitated by trusted suppliers, including outdoor instructors and activity providers.
By booking a day event through the Gutsy Girls website, you agree to both Gutsy Girls Ltd’s Terms and Conditions and those of the event Supplier.
Supplier Terms and Conditions
Each Supplier has their own Terms and Conditions, which are applicable to the specific event you book.
Gutsy Girls Terms and Conditions
Cancellations by You
You may cancel your day event booking at any time by providing written notice via email. Cancellations will take effect from the date we receive your email.
Cancellation Fees
• More than 30 days before the event: You will receive a 50% refund.
• Within 30 days of the event: No refund will be provided.
How to Cancel
To cancel, please email us with your name, event details, and the event date. We will confirm the cancellation and process any eligible refunds within 5–10 working days.
Rescheduling by You
As an alternative to cancellation, you may request to reschedule your booking. Rescheduling is contingent on Gutsy Girls filling your spot and incurs a £20 admin fee if successful.
If we cannot find a replacement, rescheduling is not possible, and no refund will be issued. However, no additional admin fee will apply.
Note:
If you wish to reschedule due to weather concerns (e.g., rain), it’s unlikely we will fill your spot. We recommend embracing the adventure with a raincoat!
Early notification increases the likelihood of us filling your spot. Last-minute rescheduling is discouraged.
How to Reschedule
To reschedule, please email us with your name, event details, and the original event date. We will attempt to fill your spot. If successful, you will receive a credit voucher (less the £20 admin fee) valid for 6 months for any Gutsy Girls Day Event or as partial payment for a Gutsy Girls holiday (contact us for details).
Weather Conditions
Outdoor adventures in the UK may take place in rainy conditions. Events will only be cancelled if the weather poses a safety risk (e.g., thunderstorms, strong winds, dangerous water levels).
We monitor weather conditions leading up to your event and will notify you only if cancellation is necessary. We may also need to adjust the itinerary due to weather. Please trust us to handle any weather-related concerns.
Cancellations by Us
Weather-Related Cancellations
If we cancel an event due to unsafe weather conditions, you will receive a full credit voucher valid for 1 year, which can be used for any Gutsy Girls Day Event. We do not cover any travel costs incurred, so we recommend booking flexible travel options.
Cancellations Beyond Our Control
In the rare event we must cancel for reasons unrelated to weather (e.g., staff illness, location issues), we will offer either a full refund or a credit voucher. We are not liable for any costs associated with your travel or accommodation, so please ensure you have flexible arrangements and appropriate travel insurance.
Safety and Liability
Participating in adventure sports carries inherent risks, including injury or death. By booking a Gutsy Girls event, you acknowledge and accept these risks. Gutsy Girls Ltd does not assume any responsibility or liability for accidents, injuries, or fatalities during the event.
Each Supplier’s Terms and Conditions will outline their liability, and you agree not to hold Gutsy Girls Ltd responsible for any financial or personal loss resulting from injuries or fatalities.
Health Requirements
You must inform us of any medical conditions that could impact your participation at the time of booking. If, in our reasonable opinion, the event is unsuitable for your medical condition, we reserve the right to refuse your booking.
Our Liability to You
Your booking contract is with the Supplier facilitating the event. Gutsy Girls Ltd acts as the agent and is not responsible for the actual provision of the event. You agree to the Supplier’s Terms and Conditions upon booking.
Compensation
While we strive to provide accurate information about the event, Gutsy Girls Ltd accepts no liability for any errors made in good faith. If we are found liable on any basis, our maximum liability will not exceed twice the commission we earn on your booking.
Law and Jurisdiction
These Terms and Conditions are governed by English law. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
Definitions
• “Supplier” refers to the instructor or activity provider running the event.
• “You” or “Your” refers to the persons named in the booking, including any subsequent additions or substitutions.
• “We,” “Us,” or “Our” refers to Gutsy Girls Ltd.
• “Event” or “Events” refers to the day event you have booked.
• “Booking Conditions” refers to the terms set by the Supplier.
• “Gutsy Girls” refers to Gutsy Girls Ltd.